GuidePoint Security | University of Central Florida

Titusville, Florida

Background in information technology comes from a love for GNU/Linux and Free and Open Source Software philosophy. A Linux journey started in 2006, quickly became a part of the Linux community and haven't looked back since. Now manages Arch, CentOS, Ubuntu, and Debian desktops and servers. Employed in the networking team at HostDime.com

  • Established high quality, prompt, results-driven, and proficient customer service and assist to inspire confidence in a technical suggestion and managements.
  • Assembled systems and software product documentation, reporting to users of preparation opportunities in business learning center.
  • Made, maintained, and fixed computer systems to enhance speed, efficiency and reliability of operation.
  • Stick to departmental processes to buy, build up, and fit new and used hardware systems, retaining corporate norms for the system compatibility.
  • Previously a Systems Administrator for two official Minecraft GNU/Linux servers for the Official InfiniX modpack
  • Developed in C, C++, Java, Python and Lua
  • Written scripts in Bash for server automation, backup and recovery
  • Incident Response
  • Penetration testing

Work Experience

  • GuidePoint Security - Dec 2017 - Current
    -vSOC Analyst I
    • Monitor the SIEM for suspicious events and anomalous activity
    • Triage events for criticality
    • Validate suspicious events and incidents by using open-source and proprietary intelligence sources
    • Report incidents to the customer using a ticketing system
    • Interface with customers to resolve issues, provide additional information, and answer questions related to incidents and monitoring
    • Become proficient with Splunk as an analyst
  • HostDime Maitland - Nov 2016 - Dec 2017
    -Network Analyst
    • Carries out network maintenance procedures
    • Assigns colocation clients with general network questions and setup
    • Proactively monitors network health and responds to trends in order to maintain performance and SLAs.
    • Monitors network for inbound/outbound DDoS attacks and ensures proper mitigation
    • Monitors the network for abuse and enforces company TOS
    • Carries out audits of network infrastructure
  • 1-866-REVERSE Mortgage - Oct 2016 - Current
    -IT Director
    • Oversees information technology strategy
    • Develops software for internal use
    • Maintains computer systems
  • HostDime Orlando - Oct 2014 - Dec 2017
    -Abuse Response Analyst
    • Incident Response
    • Penetration testing
    • Root compromise investigations
    • Website defacement investigations
    • Email account compromise investigations
    • Suspending abusive users
    • Security audits of Site Software (Wordpress, Joomla, Drupal).
    • Security audits of Linux (Debian, CentOS), FreeBSD, and Windows Server deployments.
    • Malware analysis and cleanup.
    • Troubleshoot Mail and Blacklist/RBL issues.
  • Contract Technician - ~5 years
    -Local companies and individuals
    • Adhered to the HIPAA privacy rule for health companies
    • Repairing everyday computer/printer problems
    • Setting up backup solutions
    • Setting up network solutions
    • Implementing security
  • DOLLAR MASTERS - ~2 years
    -Technician
    • Software installation, configuration, repair and troubleshooting
    • Installation of Antispyware and Antivirus
    • Hardware installation, testing, cleaning, troubleshooting, repair and maintenance
    • System check-ups, on-site computer setup, tune-ups, assessment and diagnostics
    • Email setup and Data Backup Transfer
    • Installation, repairing and rebuild of Linux, Windows XP and Windows 7 systems

Certifications

  • JLPT N4
    JLPT N4
    • The ability to understand basic Japanese.
    • One is able to read and understand passages on familiar daily topics written in basic vocabulary and kanji.
    • One is able to listen and comprehend conversations encountered in daily life and generally follow their contents, provided that they are spoken slowly.
  • Splunk Certified Power User
    JLPT N4
  • Splunk Certified User
    JLPT N4
  • CompTIA Security+
    CompTIA Security+
    • 2012-Nov-06
    • Expired 11/7/15
    • CompTIA Security+ is an international, vendor-neutral certification that demonstrates competency in:
      • Network security
      • Compliance and operational security
      • Threats and vulnerabilities
      • Application, data and host security
      • Access control and identity management
      • Cryptography
    • CompTIA Security+ not only ensures that candidates will apply knowledge of security concepts, tools, and procedures to react to security incidents, it ensures that security personnel are anticipating security risks and guarding against them.
      • Approved by U.S. Dept. of Defense to meet IA technical and management certification requirements
      • Chosen by professional staff at Hitachi Information Systems (Japan), Prestariang Systems Sdn. Bhd. (Malaysia) and U.S. government contractors such as CSC, General Dynamics and Northrop Grumman
  • CompTIA Network+
    CompTIA Security+
    • 2012-Sep-10
    • Expired 11/7/15
    • The CompTIA Network+ certification is the sign of a qualified networking professional. Network+ is a certification that is used to measure skill as a network technician: understanding of network hardware, installation, and troubleshooting.
  • CompTIA A+
    CompTIA Security+
    • 2011-Jul-22
    • Expired 11/7/15
    • The A+ certification demonstrates competency as a computer technician. Officially, CompTIA A+ certification is a vendor neutral certification that covers numerous technologies and operating systems
  • NOCTI Computer Repair Technology
    • May 2011
    • NOCTI, ACTE
  • Computer Support Specialist
    • December 2010
    • Mid Florida Tech, OCPS, CITA SACSCASI
  • End User Support Technician
    • December 2010
    • Mid Florida Tech, OCPS, CITA SACSCASI
  • PC Electronics Installer
    • November 2010
    • Mid Florida Tech, OCPS, CITA SACSCASI

Programming Language/Scripting Skills

-In order of proficiency

  • Bash
  • Lua
  • Java
  • C
  • PHP
  • C++
  • SQL
  • PowerShell
  • AWK
  • BASIC
  • GML
  • JavaScript
  • Python
  • Perl
  • x86 Assembly

Language Skills

  • English
    • Fluent; Naive
  • Japanese 日本語
    • Intermediate; JLPT N3 level
      • One is able to read and understand written materials with specific contents concerning everyday topics.
      • One is also able to grasp summary information such as newspaper headlines.
      • In addition, one is also able to read slightly difficult writings encountered in everyday situations and understand the main points of the content if some alternative phrases are available to aid one’s understanding.
      • One is able to listen and comprehend coherent conversations in everyday situations, spoken at near-natural speed, and is generally able to follow their contents as well as grasp the relationships among the people involved.
  • Arabic العَرَبِيَّة‎‎
    • Conversational; Naive, little writing/reading proficiency
  • University of Central Florida
    UCF
    • Bachelor's degree, Information Technology
    • 2014 – 2016
  • Valencia Community College
    Valencia
    • Associate of Arts (A.A.), Computer Science
    • 2012 – 2014
  • Mid Florida Tech
    Mid_Florida_Tech
    • Computer Systems Technology, Information Technology, 4.0
    • 2010 – 2011

Notable Courses

  • University of Central Florida
    • OPERATING SYSTEM CONCEPTS
    • HUMAN & TECHNOLOGY INTERACTION
    • DATABASE CONCEPTS
    • COMPUTER ARCHITECTURE CONCEPTS
    • SECURITY IN COMPUTING
    • COMPUTER SCIENCE I
    • INTRO TO DISCRETE STRUCTURES
    • WRITING FOR TECHNICAL PROF
    • INTERNET APPLICATIONS
    • WEB BASED INFO TECHNOLOGY
  • Valencia Community College
    • A+ Concepts
    • Intro to Programming Concepts
    • C Programming
    • C++ Programming
    • Java Programming
    • ADVANCED JAVA PROGRAMMING

Business Professionals of America | BPA.org

  • Information Technology Concepts STATE - 4th Place
  • C++ Programming STATE - 5th Place
  • Software Engineering Team STATE - 4th place
  • Software Engineering Team REGIONAL - 1st place
  • C++ Programming REGIONAL - 1st place
  • PC Servicing and Troubleshooting REGIONAL - 1st place
  • Information Technology Concepts REGIONAL - 2nd place

SkillsUSA | SkillsUSA.org

  • Computer Programming REGIONAL - 4th place
  • Joseph D. Blondin - Hostdime.com Abuse Response Team Manager
  • TJ Thoss - Mid Florida Tech Professor
  • Bufford McWhorter, Tamekav - High School Computer Hardware Professor
  • Joe Alhindi - Dollar Masters Store Owner/Manager
  • Kalysa Wilson - Instructional Systems Designer - Valencia College
  • More references and contact information available on request

“I am rarely happier than when spending an entire day programming my computer to perform automatically a task that would otherwise take me a good ten seconds to do by hand.”

-Douglas Adams, Last Chance to See